Our Services, for you…

Here's how we can help:

Keep Your System Running Smoothly:
- Speed Optimization: Revitalize your computer's performance.
- Comprehensive Virus & Malware Removal: Protect your data and peace of mind.
- Hardware Diagnostics & Repair: Get to the root of hardware problems and fix them.
- Seamless Upgrades: Boost your system with hardware upgrades.
- Operating System (OS) Services: Installation and repair.
- Software & Driver Management: installation, configuration, and troubleshooting.
- Professional Cleaning: Extend your PC’s life with thorough dust removal.
- Data Solutions: Backup and recovery services to safeguard your valuable data.*

Connect & Secure Your Digital Life:
- Optimized Wi-Fi Setup: Enjoy fast, secure, and reliable wireless connectivity.
- Network Cabling & Configuration: Professional Ethernet cable installation and repair.
- Router & Modem Expertise: Setup and configuration for optimal network performance.
- Robust Internet Security: Protect your network with expert security configurations.
- Smart Home Integration: Seamless setup and integration of your smart home devices.

Build Your Dream PC or Upgrade Your Current One:
- Custom PC Builds: Tailored systems for gaming, content creation, and more.
- Set a budget, get options, choose your parts, build a new PC
- Performance Enhancements: Upgrade your components for a noticeable boost.

Empower Yourself with Knowledge:
- Basic Computer Training: Learn essential computer navigation and operations.
- Software Training: Get familiar with popular software applications with personalized training.

Convenient Remote Support (For Established Clients):
- Remote Diagnostics & Repair: Quick and efficient troubleshooting from anywhere.
- Remote Software Services: Installation and configuration without the wait.
- Dedicated Technical Support: Ongoing assistance, including extended hours and weekends.
- Emergency 24/7 Support: Peace of mind with round-the-clock assistance.**

TEXT, e-mail, or call me today and let's fix that!!



* - Data recovery success not guaranteed
** - Emergency 24/7 support is subject to availability

Basic Service

Basic - $99+

  • Focus: Addressing common, straightforward PC issues and basic maintenance to improve performance and security. Ideal for quick fixes and essential upkeep.

  • Examples of Services Included (but not limited to):

    • Speed Optimization (Basic):

      • Temporary file cleanup.

      • Startup program management.

      • Basic disk de-fragmentation (if applicable).

    • Virus & Malware Removal (Light):

      • Quick scan and removal of common, non-persistent threats using standard tools.

      • Installation or basic configuration of free antivirus software.

    • Software Troubleshooting (Simple):

      • Troubleshooting and resolving a single software installation or functionality issue.

      • Basic driver updates for a single device.

    • Operating System (OS) Checkup:

      • Basic system file check.

      • Review of system error logs for common issues.

    • Deep physical cleanings & restoration

  • Ideal For: Customers experiencing minor slowdowns, suspected minor infections, or simple software glitches.

  • Estimated Turnaround: Typically within 24-48 hours (depending on workload).

Intermediate Service

Intermediate - $149+

  • Focus: More in-depth troubleshooting, comprehensive virus and malware removal, and more involved optimization and repair tasks. Suitable for PCs with more significant performance issues or persistent problems.

  • Examples of Services Included (Choose 3-5 per service type):

    • Speed Optimization (Advanced):

      • In-depth analysis of system performance bottlenecks.

      • Advanced disk cleanup and optimization.

      • Registry cleanup (with caution and backup).

      • More thorough review and management of background processes and services.

      • Recommendations for hardware upgrades to improve performance.

    • Virus & Malware Removal (Comprehensive):

      • Deep scan and removal of persistent and complex viruses, spyware, and other malware using specialized tools.

      • Rootkit detection and removal.

      • Repair of system damage caused by malware.

      • Installation and configuration of reputable antivirus and anti-malware software (customer may need to provide license).

      • Recommendations for improving online security habits.

    • Hardware Diagnostics & Minor Repair:

      • Thorough diagnostics of key hardware components (CPU, RAM, hard drive, etc.).

      • Identification of failing hardware.

      • Cleaning of internal components (dust removal).

      • Replacement of simple components (e.g., RAM, CMOS battery - customer provides parts).

    • Operating System (OS) Services (Minor):

      • Repair of common OS boot issues.

      • Troubleshooting and resolving blue screen errors (BSOD) caused by software conflicts.

      • Performance tuning of the operating system.

    • Data Backup & Recovery (Basic):

      • Assistance with setting up basic data backup to an external drive (customer provides drive).

      • Attempting recovery of recently deleted files (no guarantee of success).

  • Ideal For: Customers with noticeably slow computers, recurring virus problems, suspected hardware issues, or minor operating system errors.

  • Estimated Turnaround: Typically within 24-72 hours (depending on complexity).

Advanced Service

Advanced - $199+

  • Focus: Complex repairs, operating system re-installation or upgrades, data recovery, custom PC builds consultation, and comprehensive network services. Designed for more significant issues and specialized needs.

  • Examples of Services Included (More in-depth and time-consuming tasks):

    • Operating System (OS) Installation/Re-installation/Upgrade:

      • Clean installation or re-installation of Windows or other operating systems.

      • Driver installation and configuration.

      • Data backup before OS installation and restoration afterward (customer provides storage).

      • Upgrade of existing operating systems.

    • Hardware Repair & Replacement (Complex):

      • More involved hardware troubleshooting and repair.

      • Installation of new hardware components (graphics cards, motherboards, etc. - customer provides parts).

      • Diagnosis and potential repair of laptop issues (screen replacement, keyboard replacement - parts extra).

    • Data Recovery (More Involved):

      • Attempting data recovery from failing hard drives or other storage media using specialized software and techniques (success not guaranteed).

      • Assessment of severely damaged drives for professional data recovery options (referral service).

    • Custom PC Builds (Consultation & Assembly):

      • In-depth consultation to understand customer needs and budget for a custom PC.

      • Component selection recommendations.

      • Professional assembly of the custom-built PC.

      • Operating system and driver installation.

      • Basic software setup.

    • Network Setup & Troubleshooting (Comprehensive):

      • Setup and configuration of home or small office networks.

      • Router and modem configuration for optimal performance and security.

      • Wired and wireless network troubleshooting.

      • Setup of network-attached storage (NAS) devices.

      • Advanced internet security configuration.

      • Smart home device integration

  • Ideal For: Customers needing a fresh OS install, experiencing significant hardware failures, requiring data recovery services, wanting a custom-built PC, or having complex networking needs.

  • Estimated Turnaround: Typically 24-72+ hours (depending heavily on the nature of the service and parts availability).

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